ESG and Sustainable Development
Bank CenterCredit is a reliable bank having responsible attitude towards its customers, partners and the environment.
In July 2023, Bank CenterCredit joined the UN Global Compact and adheres to its principles in the areas of human rights, labor, environment and anti-corruption, promoting these principles among stakeholders and integrating them into its operations.
Bank CenterCredit supports all 17 UN Sustainable Development Goals, focusing on 9 priority SDGs and related sub-goals, where the Bank is able to make a visible impact.
Safe and decent working conditions for employees
- Social security
- Favorable moral and psychological climate
- Comfortable working conditions
- Free medical insurance
- Financial assistance to employees
- KPI-based staff performance assessment
- Regular human rights training for all employees, including discrimination and harassment in the workplace
Sociocultural, gender, age diversity
- Non-discrimination in any form in recruitment, appointment, daily work, and remuneration.
- Respect for the opinions of all employees, an inclusive working environment, and work in a team of like-minded people.
- According to the results of 2023, the share of women in the staff structure totaled 65%, among them more than 60% hold managerial positions
- Zero tolerance for sexual and non-sexual harassment, harassment and abuse
The goal of the "Key Employees" program is to enhance motivation among employees, increase productivity, and foster loyalty to the Bank. Participants receive support that helps them stay with the Bank and develop. The main KPI measuring the program's impact is employee turnover. For "key employees," it decreased from 6.3% in 2022 to 2.4% in 2023, highlighting the program's effectiveness in retaining talent. In 2023, 300 employees from various departments were recognized as "key employees."
In 2023, the "Leadership School" program was launched, aimed at the systematic development of leaders. At the start of the program in 2023, 60 employees underwent training, and currently, the number of participants has exceeded 180 leaders, including both new and experienced managers at all levels. The "Leadership School" was created by the Bank to improve work processes and increase managers' engagement in business processes. The quantitative KPI for the program's effectiveness is the engagement rate of the employees participating in the program.
The Board of Directors (BoD) of the Bank provides strategic management and control over the activities of the Bank's executive bodies. Members of the BoD are elected through a transparent procedure that takes into account the diversity of shareholder opinions, ensures that the composition of the BoD complies with legal requirements and allows for the election of independent directors. As part of the process for nominating members of the Board of Directors, the factor of diversity of the Board of Directors by nationality, ethnicity or country of origin is also taken into account.
In 2023, the Bank established the Sustainable Development Committee. The Committee's function is to supervise the development and implementation of the ESG and the Climate Strategy, as well as the management and assessment of climate risks and opportunities. The Sustainable Development Committee meets at least once a year to discuss climate issues.
The Bank improves its offices, saves energy and water, introduces paperless workflow, manages waste and acts in the interests of society and the state contributing to the quality of life of citizens, social and economic development and environmental sustainability.
- Assessment and mitigation of climate risks in the loan portfolio
- Financing of activities and projects that support sustainable development goals
- Gradual reduction of financing for projects that are contrary to sustainable development
